Frequently Asked Questions

(FAQ) Evergreen Supplies

1. What is Evergreen Supplies?
Evergreen Supplies is your go-to destination for high-quality products at great prices. We focus on fast shipping, excellent customer service, and providing the best shopping experience possible.

2. How long does shipping take?

  • United States: 7-14 business days

  • International: 14-31 business days

3. How can I track my order?
Tracking information will be uploaded as soon as possible after your order has shipped. You can check your tracking details on our Track Your Order page.

4. What is your return policy?
We accept returns within 30 days after delivery. If you’re not satisfied with your purchase, please contact our support team to initiate a return.

5. What should I do if my order hasn’t arrived?
If your order is delayed beyond the estimated delivery window, please check your tracking information first. If you need further assistance, feel free to contact our customer support team.

6. Can I change or cancel my order after placing it?
We strive to process orders quickly, so if you need to make changes or cancel your order, please contact us as soon as possible. While we can’t guarantee changes after processing, we’ll do our best to accommodate your request.

7. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options to make your checkout experience smooth and secure.

8. How can I contact customer support?
Our friendly support team is ready to assist you! Visit our Contact Us page for details on how to reach us.

9. Are your products eco-friendly?
At Evergreen Supplies, we are committed to offering sustainable and eco-conscious products whenever possible to reduce our environmental impact.

Still have questions?
Reach out to us anytime — we’re here to help!